Managed services: the solution for greater flexibility and efficiency

Enterprise networks and the various systems they interconnect make infrastructure management critical today.

How to gain flexibility and efficiency with e-Qual’s Managed Services?

The massification of teleworking, shadow IT, the constant evolution of business applications and the necessary increase in resources are causing upheaval at an unprecedented rate.

The lack of expertise to manage these issues is often compounded by a lack of control over IT budgets. Managed services are increasingly being adopted by CIOs to regain control over infrastructure and the budgetary visibility needed to keep IT systems running smoothly.

e-Qual: managed services fitting your needs

  • A 24/7 SOC

    • A dedicated team to pro-actively manage your IT ressources
  • Flexibility

    • A company on a human scale to adapt to your organisation
  • Agility

    • Escalation points calibrated to adapt very quickly to your requirements

We are committed to maintaining a close relationship with our clients in order to listen to their needs and respond to their problems as effectively as possible. Added to our great agility, we are able to deliver a tailor-made service, perfectly adapted to your environment.

But e-Qual is not only listening to you, we commit ourselves to a relationship of trust, by providing you with a TAM (Technical Account Manager), an SDM (Service Delivery Manager) and a SOC (Service and Operation Center). Thanks to our operational organisation, you always have a point of contact and benefit from a proactive customer service.

e-Qual: 20 years of expertise in network operation and management

Our expertise acquired over the last 20 years enables us to tackle the new challenges surrounding network management with confidence. This expertise is accompanied by an in-depth knowledge of IT infrastructures and the transformations they will have to undergo to adapt to the new challenges. This global vision enables us to offer you the right solutions to meet these development needs, and to implement them by making the most of our global expertise in IT infrastructures.

  • Infrastructures management

    Supervision troubleshooting and upgrades of your OS and firmware (servers, storage and backup) whether they are located on premises or in the Cloud to keep your systems operational 24/7.

  • SD-WAN

    Simplifying your MPLS network to regain throughput and flexibility with a secure cloud network.

  • Security

    Disruptive Cloud or On Premises solutions to counter cyber attacks and secure your entire network, including your teleworkers.

Benefits of managed services

  • Monitor your network: we continuously check the status of your network and provide you with a detailed incident report
  • Optimise the performance of your applications: we fine-tune your network to improve the QoS (Quality of Service) as much as possible
  • Benefit from a scalable environment: we accompany you in the deployment of a new site so that it is completed in a few hours, in France or internationally
  • Centralize management: we install a fully integrated IT solution to easily manage all your equipment
  • Centralize the management of your networks: our solution allows us to easily operate the supervision and administration of your equipment
  •  Outsource your infrastructure management to relieve you of the management of skills and personnel issues (holidays, standby duty, etc.)
  • Benefit from a guaranteed contractual commitment to results (with penalty)
  • Control your fixed annual costs
  • Gain visibility into the IT satisfaction of your business users

Subscribing to our managed services means making the choice to:

  • Refocus on your business IT needs
  • Rely on an expertise developed over more than 20 years in the management of hybrid networks